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Digitisation of Self-Help Groups in India

March, 2019

Self Help Groups (SHGs) have progressively become a key focal point for empowerment of women by mobilising them and bringing about a change in their condition in India. Digitisation and the use of technology in the processes followed by SHGs can have significant streamlining effects, particularly in addressing pain points. Digitisation can deliver extensive benefits by, for instance, reducing complexities in monitoring and evaluation of SHGs, minimising inefficiencies and inaccuracies in resource allocation, mitigating information fragmentation among stakeholders, bridging capacity constraints through training and literacy-based initiatives, and so on. The National Rural Livelihoods Mission (NRLM) and its state chapters, prominent stakeholders in the ecosystem, have made significant headway in digitising processes for SHGs.

The landscaping assessment aims to serve as a roadmap for State Rural Livelihoods Mission (SRLM)-backed programmes in successful digitisation of all processes associated with SHGs. This report highlights the current initiatives undertaken within the technology space and maps the trajectory of digitisation that various promoting agencies have followed. It seeks to inform the key gaps that exist within the current NRLM/ SRLM-backed digitisation initiatives. The report further identifies programmes within the ecosystem that have successfully bridged these gaps; it also highlights key focus areas that remain to be addressed within the ecosystem. In terms of mapping the readiness of SRLM programmes to carry out successful digitisation, findings suggest that most programmes face the ‘phase’ issue, that is, they have a clear trajectory of the digitisation phases to adopt but are faced by a limitation of resources and ability to embrace a multi-focus approach to digitisation. The SHG ecosystem’s approach to addressing these focus areas will determine the success of digitisation initiatives and ensure their self-sustenance in the long run.

Resource Type Report

Partner Organisation LEAD at Krea University

Topics NRLM, Self-Help Groups, digital solutions, haqdarshak, women’s collectives

Authors Anisha Singh, Jithin Jose, Kriti Chouhan, Parul Agarwal and Vinith Kurian