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The Future of Work for Women Workers

June, 2020

World over, the technology-driven gig economy has been expanding rapidly over the past decade, in which digital platforms connect ‘workers’ with ‘requesters’ to facilitate on demand work. While the gig economy has also become a buzzword in India, particularly in the last couple of years, and is attracting millennials by offering alternative employment opportunities. However, literature is scanty when it comes to measuring its impacts on the gendered experiences of gig work or on gig workers.

This report aims to provide a comprehensive analytical overview of women’s engagement in platform work, and presents findings from an in-depth study of women’s work in one of India’s leading platform companies. It aims to understand the emerging forms of labour practices and the impact of platform engagement on workers’ experiences, challenges, and impact on women’s empowerment and agency. The findings are based on interviews with workers, platform managers, and other key informants, and comprehensive literature review. The study presents an in-depth and specialised analysis of the gig economy to explain some of the unique features of the labour practices and consequences of such practices on the overall labour relations. The study also makes specific recommendations and argue that policy makers and platforms have a key role in ensuring access to decent work and social protection for these workers.


Resource Type Report

Partner Organisation Gig economy, platform economy, gig workers, Urban Company

Topics The Asia Foundation

Authors Ruchika Chaudhary